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IAI Groups Call Centre

A fully fledged operation with world-class call center offering a range of services across its core areas of competence in:

  • Inbound
  • Outbound
  • Fulfilment Services
  • Network Marketing Activation Services
  • Financial Services Back Office Processing
  • Business Retention
  • Consulting Services

About Us Creating Sustainable Solutions


Izingelosi Amaphiko International is a Business Process Outsourcing (BPO) service provider positioned to provide a range of contact centre solutions and business processing outsourcing services.

IAI is one of the award wining Call centers in South Africa and controlling majority of the United Kingdom government campaigns in South Africa.

Our Services What We Offer

IAI offers a comprehensive set of services and solutions for Call Centre Operations which includes both training and offering a host of inbound callls for US and UK campaigns with high quality considerations. We have extensive experience of executing telesales, tele-customer support, tele-marketing and offshore recovery services projects coupled with call centre training.

Every day, our clients entrust their customers and business to our highly skilled employees, who engage in telephone and call center operations, telecommunications, sales, customer service and marketing efforts to help.

 

Toll-free telephone answering service

Toll-free Line

Toll-free telephone answering service
Message delivery answering service technology.

Message Delivery

Message delivery answering service technology.
After hours, weekend, holiday, overflow coverage

Coverage

After hours, weekend, holiday, overflow coverage
Live operator answering service

Answering Service

Live operator answering service
Dedicated receptionist during normal business hours

Receptionist

Dedicated receptionist during normal business hours
In-depth, 24/7/365 customer service support

Support

In-depth, 24/7/365 customer service support

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